All of our garments are hand made to order in New Zealand. The secret to keeping our prices affordable is that we only make what is ordered. With this in mind, please check the sizing guide for each garment before you make your purchase.
The general size guide can be found here. If you have any questions about the fit or sizing please get in touch before presale opens - we are always happy to help! We really want you to love your new items as much as we love designing and making them.
You will be provided with a return address, your item must be returned using a tracked courier service and you must provide the tracking number via email. Please make sure you include a note with your package with your full name, reason for returning and order number. Once the returned item has been received it will be inspected and if it is deemed in original condition a credit will be issued. We also offer a refund when you do not wish to exchange.
The value of the credit or refund will be for the price of the item only (not the additional delivery fee charged at checkout). This credit can be used via the website during any of our presale times for up to 24 months after the date of issue.
When purchasing a 'Thrasher Bundle Deal' if one item is returned, the initial item will be charge at full price. You can however return for an exchange for another item included in the bundle deal at no extra cost unless the item is of a higher value than the returned item.
Please ensure you have read and understand the above conditions before requesting a return exchange or online credit code.
To process your return please email us within 7 days with your name, order number and reason for return to email@example.com